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	<title>Comments on: Driven to Work</title>
	<link>http://www.clwill.com/org-culture/driven-to-work/</link>
	<description>Advice, Commentary, and Resources for Building World-Class Teams</description>
	<pubDate>Thu, 20 Nov 2008 12:37:49 +0000</pubDate>
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		<title>By: Dave Doolin</title>
		<link>http://www.clwill.com/org-culture/driven-to-work/#comment-916</link>
		<author>Dave Doolin</author>
		<pubDate>Mon, 12 Mar 2007 02:28:10 +0000</pubDate>
		<guid>http://www.clwill.com/org-culture/driven-to-work/#comment-916</guid>
					<description>It's actually really simple if you are willing break more "rules" of social convention than the dealership.

Once you know what the right price is, simply state the terms, tell them that's your final offer.  If they persist, walk away.  Seriously, just walk away.  If they want to sell, they will get the car ready and call you later.

Test drive the car you want at a different lot.  The lot you buy from, look at the car, the odometer, but don't even get behind the wheel.  This will seriously screw with their head, you destroy their script from the beginning.

Completely take charge of the entire interaction.  If they treat you badly, leave.  Took me three tries to buy my last car.  First two dealerships were more interested in "winning" a pissing contest than selling me a car.  The third dealership sold me what I wanted for the price I wanted.

Another thing you can do is refuse to pay for extra stuff you don't want.  I didn't want to pay for a radio in my Honda.  They sold it as "factory installed," and insisted I pay for it.  I told them to "take it out, I don't want it" and walked away.  If it's too much hassle, go to s different dealership.

When they called me at home later, the salesman told me  my car was ready whenever I wanted to come pick it up, and they tossed the radio in for free.  

This isn't hard, but it does take a backbone and a willingness to have various sales people basically call you "difficult," or worse.  

In short, the dealers work very hard to make buying a car an emotional experience rather than a business transaction.  Keep everything on a pure business footing, you short circuit all their little head games.</description>
		<content:encoded><![CDATA[<p>It&#8217;s actually really simple if you are willing break more &#8220;rules&#8221; of social convention than the dealership.</p>
<p>Once you know what the right price is, simply state the terms, tell them that&#8217;s your final offer.  If they persist, walk away.  Seriously, just walk away.  If they want to sell, they will get the car ready and call you later.</p>
<p>Test drive the car you want at a different lot.  The lot you buy from, look at the car, the odometer, but don&#8217;t even get behind the wheel.  This will seriously screw with their head, you destroy their script from the beginning.</p>
<p>Completely take charge of the entire interaction.  If they treat you badly, leave.  Took me three tries to buy my last car.  First two dealerships were more interested in &#8220;winning&#8221; a pissing contest than selling me a car.  The third dealership sold me what I wanted for the price I wanted.</p>
<p>Another thing you can do is refuse to pay for extra stuff you don&#8217;t want.  I didn&#8217;t want to pay for a radio in my Honda.  They sold it as &#8220;factory installed,&#8221; and insisted I pay for it.  I told them to &#8220;take it out, I don&#8217;t want it&#8221; and walked away.  If it&#8217;s too much hassle, go to s different dealership.</p>
<p>When they called me at home later, the salesman told me  my car was ready whenever I wanted to come pick it up, and they tossed the radio in for free.  </p>
<p>This isn&#8217;t hard, but it does take a backbone and a willingness to have various sales people basically call you &#8220;difficult,&#8221; or worse.  </p>
<p>In short, the dealers work very hard to make buying a car an emotional experience rather than a business transaction.  Keep everything on a pure business footing, you short circuit all their little head games.</p>
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		<title>By: Chris Williams</title>
		<link>http://www.clwill.com/org-culture/driven-to-work/#comment-917</link>
		<author>Chris Williams</author>
		<pubDate>Mon, 12 Mar 2007 02:38:56 +0000</pubDate>
		<guid>http://www.clwill.com/org-culture/driven-to-work/#comment-917</guid>
					<description>I did something quite similar, they still work like heck to make it their game, and it is their home court.  I did OK on the deal, as soon as I threatened to leave.   But had to first fight against their silly second sticker with almost $2600 of "adjusted market value".

I still want to know why we put up with it, why no company can make other models stick, and, as I said perhaps more relevant to my area of concern, what this rancid, sick environment does to the people who slave away in it.  Ugh.  What a miserable life.</description>
		<content:encoded><![CDATA[<p>I did something quite similar, they still work like heck to make it their game, and it is their home court.  I did OK on the deal, as soon as I threatened to leave.   But had to first fight against their silly second sticker with almost $2600 of &#8220;adjusted market value&#8221;.</p>
<p>I still want to know why we put up with it, why no company can make other models stick, and, as I said perhaps more relevant to my area of concern, what this rancid, sick environment does to the people who slave away in it.  Ugh.  What a miserable life.</p>
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		<title>By: Nancy Williams</title>
		<link>http://www.clwill.com/org-culture/driven-to-work/#comment-919</link>
		<author>Nancy Williams</author>
		<pubDate>Thu, 15 Mar 2007 19:49:50 +0000</pubDate>
		<guid>http://www.clwill.com/org-culture/driven-to-work/#comment-919</guid>
					<description>Is it because I believe them when they give me the price of the car that I haven't had the miserable experiences you describe?  Am I just a sucker to agree to what they say the car costs?  I know what I want and when I see it and if it's in my price range I buy it.  I've even made friends with the owner of the dealership and when I need quick service  -  like I need it right NOW, before I go on a 1000 mile trip  -  I bring it in and get in and out in an hour and half. Would I do better doing all the research and fencing with the sales manager, that mysterious Oz behind the two-way glass?  What am I missing here?</description>
		<content:encoded><![CDATA[<p>Is it because I believe them when they give me the price of the car that I haven&#8217;t had the miserable experiences you describe?  Am I just a sucker to agree to what they say the car costs?  I know what I want and when I see it and if it&#8217;s in my price range I buy it.  I&#8217;ve even made friends with the owner of the dealership and when I need quick service  -  like I need it right NOW, before I go on a 1000 mile trip  -  I bring it in and get in and out in an hour and half. Would I do better doing all the research and fencing with the sales manager, that mysterious Oz behind the two-way glass?  What am I missing here?</p>
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		<title>By: Chris Williams</title>
		<link>http://www.clwill.com/org-culture/driven-to-work/#comment-920</link>
		<author>Chris Williams</author>
		<pubDate>Thu, 15 Mar 2007 19:52:06 +0000</pubDate>
		<guid>http://www.clwill.com/org-culture/driven-to-work/#comment-920</guid>
					<description>&lt;em&gt;What am I missing here?&lt;/em&gt;

At least $1,000 from your pocketbook, probably more.</description>
		<content:encoded><![CDATA[<p><em>What am I missing here?</em></p>
<p>At least $1,000 from your pocketbook, probably more.</p>
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		<title>By: Nancy Williams</title>
		<link>http://www.clwill.com/org-culture/driven-to-work/#comment-921</link>
		<author>Nancy Williams</author>
		<pubDate>Thu, 15 Mar 2007 20:52:10 +0000</pubDate>
		<guid>http://www.clwill.com/org-culture/driven-to-work/#comment-921</guid>
					<description>Is there a difference between buying a new car and used?  Maybe that's what I've lost in this translation.  I live in a town with only one Volvo, BMW, Kia, Lexus or Mercedes dealership so I'm stuck with the place I'm handed.  If I bought a Ford or Jeep I could play one off the other. Best I not buy another car for some time, I guess.</description>
		<content:encoded><![CDATA[<p>Is there a difference between buying a new car and used?  Maybe that&#8217;s what I&#8217;ve lost in this translation.  I live in a town with only one Volvo, BMW, Kia, Lexus or Mercedes dealership so I&#8217;m stuck with the place I&#8217;m handed.  If I bought a Ford or Jeep I could play one off the other. Best I not buy another car for some time, I guess.</p>
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		<title>By: Chris Williams</title>
		<link>http://www.clwill.com/org-culture/driven-to-work/#comment-922</link>
		<author>Chris Williams</author>
		<pubDate>Thu, 15 Mar 2007 20:59:37 +0000</pubDate>
		<guid>http://www.clwill.com/org-culture/driven-to-work/#comment-922</guid>
					<description>Nope, pretty much all car dealers are the same.  With new it's easier to compare apples to apples, of course.  But you can do it with used too.

It doesn't matter how many dealers you have locally, you can buy the car anywhere.  Here in Seattle, there are thousands of people who buy from a guy in Coeur d'Alene, Idaho (400 miles away) because he sells cheap.  He's the biggest dealer in all of WA, ID, OR, MT, UT, WY, etc.  By far.  In a little tiny resort town.

So, you could walk into your local dealer, say "I can buy this car online, or from a dealer in &lt;the next town&gt; for $1500 off list, what can you do for me?"  And they will have to listen.

The point is, if you don't haggle on a car purchase you are leaving $1,000s on the table.  10 different people walk into a dealer to but the exact same car will pay 10 different prices.  Why should you be the only one who gets screwed?</description>
		<content:encoded><![CDATA[<p>Nope, pretty much all car dealers are the same.  With new it&#8217;s easier to compare apples to apples, of course.  But you can do it with used too.</p>
<p>It doesn&#8217;t matter how many dealers you have locally, you can buy the car anywhere.  Here in Seattle, there are thousands of people who buy from a guy in Coeur d&#8217;Alene, Idaho (400 miles away) because he sells cheap.  He&#8217;s the biggest dealer in all of WA, ID, OR, MT, UT, WY, etc.  By far.  In a little tiny resort town.</p>
<p>So, you could walk into your local dealer, say &#8220;I can buy this car online, or from a dealer in
<the next town> for $1500 off list, what can you do for me?&#8221;  And they will have to listen.</p>
<p>The point is, if you don&#8217;t haggle on a car purchase you are leaving $1,000s on the table.  10 different people walk into a dealer to but the exact same car will pay 10 different prices.  Why should you be the only one who gets screwed?</the>
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